1. Protection
For many people, a new car is the second biggest purchase of their lives, so consumers can't afford to rely on anyone other than a top service professional. New car dealerships offer the highest level of technical training, state-of-the-art service equipment, and factory-specified parts.
2. Training
Dealers and manufacturers spend considerable money on continuous training to ensure technicians are up to date on today's increasingly complex vehicles. Many dealership technicians also are certified by the National Institute for Automotive Service Excellence (ASE).
3. Technicians
Today's technicians must be electronics experts, as well as good mechanics. That's why new car dealerships offer the most experienced technicians in the auto repair industry.
4. Equipment
Some diagnostic equipment for today's automobiles can cost over $100,000. Only franchised new car dealers are required to purchase and use the equipment and maintain computer links to factory service experts.
5. Parts
Only new car dealers are required to carry an inventory of parts to cover all repairs to the cars and trucks they sell, assuring customers quick repairs and genuine parts.
6. Guarantees
A dealer's reputation depends on customer satisfaction-that's why dealerships guarantee their repairs. Original parts also carry additional manufacturer guarantees.
7. Warranty
All new cars today carry manufacturer warranties that specify maintenance schedules and repair procedures. Service from the dealer eliminates the possibility of voiding the warranty for failure to meet requirements. Extended service contracts can be purchased from dealers for added protection.
8. Convenience
To ensure convenient service, dealers offer extended service hours that include nights and weekends, express service lanes for routine maintenance and simple repairs, guaranteed time of delivery, and often offer loaner cars while repairs are being made.
9. Price
Your local auto dealer has fast service priced competitively. Often, your local dealership offers the best local price in addition to the best service.
10. Satisfaction
In both sales and service, satisfaction is the primary goal of every dealer. The best way to achieve this is to offer the best service support for your car at the best price.
